Is this test approved by the State of Florida?

Yes. Driver Training Associates, Inc. d.b.a. Ticketschool.com is a DHSMV approved third party administrator of the Florida online learners permit test. Other names for this test include “learner’s license”, “driver license test,” “knowledge test,” and “road signs and road rules test.”

Who is eligible to take the online Florida Driver License Exam?

Per Florida DHSMV regulations, the eligible ages for a person to take the online driver license exams are 14 years, six months, 15, 16, and 17. You will also need to provide your name, date of birth, and social security number or other acceptable form of identification.

Can I change my registration information?

You cannot change your information once you have completed the registration process. If you need to correct an item, please call us at 1-800-222-9199 between 9:00 AM and 5:00 PM CST, Monday through Friday (excluding holidays).

Can I get a certificate of completion?

No. Your passing or failing score is reported electronically to the DHSMV database once you complete the test. You do not have to bring a completion certificate with you when you apply for your learner’s license.

Does the test have to be proctored?

Yes. Your parent or guardian must watch you during the entire test and must not provide you with assistance or allow you to receive assistance. Your parent / guardian will be required to submit his or her driver license number before you will be given access to the online test.

How much time will I have to answer each question?

You will about a minute to answer each question. The test contains a mixture of 50 questions that pertain to road rules or road signs. A countdown timer will show you how much time remains for each question.

What is the test like?

After you finish registration, you will begin the test. Once the test begins, you should proceed all the way through until you are finished. Do not stop or leave the page containing the test. We recommend that you close all open programs except the browser in which you are taking the test.

As you take the test, you will see whether your answer to each question was correct or incorrect. You must get at least 40 of the 50 total questions correct to pass and you will be notified immediately of your result. If you pass, you will see your final score along with a pass notification. If you do not pass, you have up to three total online attempts before you would be required to take the test in person at a Driver License office.

How is my test score reported?

Your score for the online learner’s permit test is reported electronically to the Department of Highway Safety and Motor Vehicles immediately after you take the test. The State of Florida will have a record of your test score in their system when you go to the driver license or tax collector’s office to apply for your Florida learners license.

What do I do if I have computer problems during the test?

If you lose your Internet connection or you experience computer problems that prevent you from continuing with the test, that attempt will be considered a failed attempt. Remember, that you get three attempts online to receive a passing score.

How can I get in touch with a live person?

For fastest service, please call our Florida customer support number: 1-800-222-9199. You can also send an e-mail to info@ticketschool.com. Our office hours are Monday through Friday (excluding holidays), 9:00 AM to 5:00 PM, Central Standard Time.

Why do I have to answer security questions?

During registration, you will be required to answer a number of security questions (e.g. “Have you graduated from high school?”). You will be asked the same questions again at random points during the test, and you will be required to respond correctly within a certain time. These questions are required by DHSMV to validate the identity of the person taking the test.

What is your refund policy?

Unfortunately, we are not able to issue refunds for this test.