TicketSchool > Blog > Online Driving Courses > How Ticket School Goes the Extra Mile for Customers
Extra Mile

Ticket School is not content to simply offer online driving courses that meet the minimum state requirements for the course. Instead we pride ourselves in going the extra mile for our customers and delivering the absolute best service and value possible with every one of our courses. Take a look at some of the many various ways we are committed to going the extra mile for our customers.

Ticket School Courses Feature the Most Up-to-Date Content

Every once in awhile things change. Whether it’s local speed limits, vehicle passing laws or what makes a vehicle road worthy. When things do change, the content of the driving courses also has to change. Rest assured that Ticket School continually updates course content to reflect the most correct, up-to-date information at the time the customer is taking the course.

Ticket School Uses High Quality Videos and Animations

At Ticket School we realize that the key to a course participant retaining the information and recalling it later when it is necessary on the road is high user engagement. To increase user engagement our courses come packed with high definition videos and quality animations. We strive to present the course material in a format that is memorable, informative, and even fun to engage with. Rest assured that you will not simply be staring at a computer screen only reading text for the whole course.

Ticket School Makes Accessing Your Course Easy

You can login to your online course from anywhere at anytime on any device that has a functioning internet browser. This means that you can login whenever it fits your schedule. You can also login and logout as often as you like and work on your course whenever you have free time, whether you want to work quickly and do long session, or stop often for breaks.

Ticket School Courses Have a Money-Back Guarantee

At Ticket School we want you to be completely satisfied with your course. If you are not satisfied with your online driving course from Ticket School, you can get your money back as long as your account is not in a completed or disqualified status. Not all online driving schools offer this guarantee, but it is one more way that we are committed to going the extra mile for our customers. Our money-back guarantee also gives customers new to online courses the confidence to try the course, knowing that if it isn’t for them they can get their money back.

Ticket School Features Top Quality Customer Support

If you are experiencing any type of technical difficulty, or simply have questions about the course, know that with Ticket School you are not alone. Our customer support team is available to offer assistance. Our customer support team is also US-based, friendly, knowledgeable, and highly trained. Rest assured that when you are experiencing a problem or have a concern, Ticket School will help you through it.

Ticket School Offers Quick Certificate Delivery

Finally, rest assured that once you have completed your course you can get your certificate delivered quickly. Some state allow course certificates to be emailed immediately, while others require a paper copy be printed on security paper.  If your state requires a paper copy, we offer express delivery options because we realize that sometimes life gets in the way and our customers may be on a tight deadline to make a court-set completion date. All courses include either certificate delivery via email or via the US Mail free of charge by default. Mailed certificate are typically received in 3-to-5 business days.

From superior content and convenience to outstanding customers service and prompt delivery, our customers can count on Ticket School to go the extra mile.